diff --git a/common/models/User-Identity.js b/common/models/User-Identity.js
index 870e6a9c37..06b99f3e51 100644
--- a/common/models/User-Identity.js
+++ b/common/models/User-Identity.js
@@ -106,7 +106,9 @@ export default function(UserIdent) {
               new Error('user identity account not found'),
               {
                 message: dedent`
-                  New accounts can only be created using an email address.
+    We cannot create new user accounts with the deprecated social sign in
+    methods. If you already have an account with us, please sign in with your
+    email address instead.
                 `,
                 type: 'info',
                 redirectTo: '/'